Your questions, answered.

FAQs

Who can join as a member?

Anyone with a passion or talent for content creation can join. No minimum follower count or social metrics are required. If you’re completely new to industry and looking to start your account and career, you can use our educational resources to level up and seek out brand partnerships longer term.

How do i join?

Join now (as link) Once you’re signed up, download the “Circle Community” app available on the App Store and Google Play.

How much does it cost?

Join for £25 a month (Minimum three month subscription required.) Save £10 when you pay quarterly. £65 per Quater. 4 payments of £65 a year. Save £60 when you pay annually. £240 per Year.

What will i get out of my subscription per month?

The WGY Creator App provides educational resources multiple times per week in both written and video formats, including training courses, expert-led sessions, and industry opportunities. Key focus areas include Gifting, PR Lists, UGC, Events, and Paid Partnerships.Additionally, WGY hosts nationwide content creation days on a first-come, first-served basis.Above all, the WGY Creator App is a thriving community where you can connect with, learn from, and build relationships with 850+ creators worldwide.

How can i find the app?

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Can i invite my friends and family?

Absolutely, WGY offers an Affiliate program allowing our creators to invite their network. DM our team, and we’ll be happy to add you to the program. Open your Affiliate Invitation email, log into your Circle account using a desktop, click your profile icon in the top-right corner, and navigate to “Affiliate.” From there, you can copy and paste your unique link.

Can i get 1-1 personal support?

You can DM the team anytime with 1-1 questions and queries (We aim to reply to queries within 24 hours Mon-Friday although this may vary during busy periods) You can also book a 1-1 call with a WGY representative as a membership ad on.

What are the payment terms for paid partnerships?

Payments are made within 60 days. Brands have a 30-day payment period to fulfill payments to WGY, and once received, funds are distributed to creators. Our accounts team continuously follows up with brands to ensure timely payments.

What payment methods do you accept?

Visa, Mastercard, and American Express.

My payment is late. What should I do?

If you miss a subscription payment, you will receive a notification via the Circle App. The app will attempt to process the payment three times over 24-hour intervals. If the payment continues to fail, please update your payment details.

I need to change my banking details.

To update your bank details, navigate to your profile on the Circle App, go to the "Billing" section, then select "Payment Methods" to edit or add new details.

I want to cancel my subscription.

After a three month minimum term, for cancellations, contact support@wegotyouagency.com, and our team will assist you.

What kind of support is available?

Our DMs are open Monday-Friday, 9 AM - 5 PM (GMT), and we aim to respond within 48 hours. Our support email support@wegotyouagency.com is available, and we aim to respond within 3-5 days.

Where can I find the community guidelines?

Please review our Terms and Conditions.

How do you protect my privacy and data?

Please refer to our Terms and Conditions.

How can I mute chats?

To adjust notifications in the Circle App, go to your profile settings, select "Notifications," and customize which activities trigger alerts. You can manage notifications for mentions, replies, and new posts and adjust whether they appear as in-app alerts or push notifications.

How can I report an issue?

Contact support@wegotyouagency.com